Terms of Use

Welcome to SnackSurprise! SnackSurprise, Inc. provide the SnackSurprise website and services (“SnackSurprise”, “we” “us” or “our”). These terms and conditions (these “Terms and Conditions”) oversee your (“you” or “your”) access to and utilization of the www.snacksurprise.com/uk web site (the “Website”) and all services provided by SnackSurprise via the Website including without limitation our monthly product and gift service (collectively, the “Services”).

SnackSurprise is a monthly subscription service. Monthly, we deliver a box of snacks from a different country to your door. Each month the country and snacks are a surprise and are not disclosed until the end of the month.

The SnackSurprise Terms and Conditions were updated on November 3, 2019.

ACCEPTANCE OF THIS TERMS

By using or accessing any piece of this site and subscribing in to our service, you concur and become bound by these terms and conditions in this understanding and all other working guidelines, strategies (including, without confinement, SnackSurprise’s Privacy Policy) and procedures that may be published on this Site by SnackSurprise (collectively, the “Agreement”). Our services are only available to adults. Proceeded with the utilization of the site establishes your consent to these terms as they might be altered and updated from time to time without prior notice.

ACCOUNTS

Having created an account with us, you ensure that you are over the age of 18 and that the data you give us is exact, complete, and current consistently. Incorrect, deficient, or out of date data may bring about the prompt end of your account on the service.

You are responsible for keeping up the privacy of your account and password, including however not constrained to the limitation of access to your PC as well as account. You consent to acknowledge obligation regarding all exercises or activities that happen under your account as well as password, regardless of whether your password is with our service or a third-party service. You should advise us promptly after getting to be mindful of any break of security or unapproved utilization of your account.

You must not use a username, the name of someone else or entity, or that isn’t legitimately accessible for use, a name or trademark that is liable to any privileges of someone else or entity other than you, without suitable approval. You must not use as a username any name that is hostile, indecent or vulgar.

We maintain whatever authority that is needed to deny assistance, end records, evacuate or cancel orders, or drop arranges in our sole prudence.

WEBSITE CONTENT

1. User Account, Password and Security:

To utilise this Site or the Services, you should sign up for an account with Company (an “Account”) and give certain data. You speak to and warrant that all required registration information you submitted is authentic and precise, and you will keep up the exactness of such data. You are in charge of safekeeping up the privacy of your Account login data, and you are responsible for all exercises that happen under your account. You consent to promptly advise Company of any unapproved use or associated unapproved use with your account or some other break of security. The Company can’t and won’t be obligated for any misfortune or harm emerging from your inability to consent to the above prerequisites. You acknowledge that SnackSurprise reserves the right to terminate accounts that are inactive for an extended period. You further recognise that SnackSurprise claims all authority to change these general practices and points of confinement whenever, in its sole watchfulness, with or without notice.

2. Ownership:

As among you and us, we and additionally our sellers and providers, as pertinent, hold good, title and enthusiasm for and to the Site and the Services, and all related licensed innovation rights. Organisation and its providers’ save all rights not allowed in the Terms. You may not duplicate, disperse, openly perform, freely show, carefully perform (in the case of sound recordings), or make subordinate works from any copyrighted work made accessible or available by means of the Site or the Services. On the off chance that you furnish Company with any feedback or suggestions in regards to the Site or Services (“Feedback”), you, therefore, dole out to Company all rights in the Feedback and concur that Company will reserve the privilege to utilise such Feedback and related data in any way it esteems proper. Organisation will treat any Feedback you give to Company as non­confidential and non­proprietary. You concur that you won’t submit to Company any data or thoughts that you consider to be secret or exclusive.

3. Copyright:

Nothing contained on this site ought to be understood as allowing, by suggestion, estoppel, or something else, any permit or ideal to utilise this Website or any Content shown on this site, through the use of framing or something else, aside from: (an) as explicitly allowed by these terms and conditions; or (b) with our earlier composed consent or the authorisation of such third party that may possess the trademark or copyright of material showed on this site.

COPYRIGHT COMPLAINTS

SnackSurprise regards the intellectual property of others, and we request that our users do likewise. On the off chance that you accept that your work has been duplicated in a manner that comprises copyright encroachment, or that your intellectual property rights have been generally disregarded, you ought to advise SnackSurprise of your encroachment guarantee as per the technique set out underneath.

To be compelling, the warning must be recorded as a hard copy and contain the accompanying data:

  1. An electronic or physical mark of the individual approved to follow up for the benefit of the proprietor of the copyright or other protected innovation intrigues;
  2. A portrayal of the copyrighted work or other licensed innovation that you guarantee has encroached;
  3. A depiction of where the material that you guarantee is infringing is situated on the Site or Service, with enough detail that we may discover it on the Site or Service; your location, phone number, and email address;
  4. A declaration by you that you have a conventional certainty conviction that the challenged use isn’t affirmed by the copyright or authorised innovation proprietor, its master, or the law;
  5. A declaration by you, made under the discipline of equivocation, that the above information in your notice is precise and that you are the copyright or protected innovation proprietor or approved to follow up on the copyright or licensed innovation proprietor’s sake.

SnackSurprise will process and examine notification of supposed encroachment and will take appropriate actions under the Digital Millennium Copyright Act (“DMCA”) and other material licensed innovation laws as for any affirmed or real encroachment. A warning of asserted copyright encroachment ought to be messaged to SnackSurprise’s Copyright Agent info@SnackSurprise.com (Subject line: “DMCA Takedown).

MONTHLY DELIVERY

As a subscribed SnackSurprise member, each month we will ship you a package with a different selection of snacks from a specific country selected by SnackSurprise (“Products”) – the specified country will not be disclosed by SnackSurprise. Each month of your subscription, the selection of Products from the country of the month may change. Accordingly, SnackSurprise cannot guarantee that a selection available in a particular timeframe will be available in any subsequent timeframe. By subscribing or gifting the “The Original SnackSurprise Box” you are guaranteed to receive 6-8 snacks in the box each month (“Products”).

As a subscribed user, we will transport you a package with a different selection of snacks that may comprise of choice from crisps, cookies, nuts, candy, gummies, chocolate or other snack-related items (“Products”).

BY SUBSCRIBING YOU CONSENT TO PAY THE MONTHLY SUBSCRIPTION FEE FOR THE ITEMS THAT ARE PROVIDED EVERY MONTH. YOU ALSO, UNDERSTAND THE COUNTRY OF CHOICE FOR A PARTICULAR MONTH AND THE SNACKS ARE A SURPRISE AND WILL NOT BE DISCLOSED UPON ORDERING.

ORDERING SERVICES

You may order the service by following the guideline on the site. When you request the service, your membership to the service will consequently restore each month, a quarter of a year, a half year, or a year until you cancel your service by following the headings on the site. On the contrary, subscriptions that are gifted will NOT automatically renew. Organisation may change the price for the Services (on a regular basis in its sole watchfulness) by refreshing the site and with no extra notice to you, gave that any progressions won’t produce results until your membership restores. Organisation may send you token gifts, including of your expenses of the service.

BILLING AND PAYMENTS

If you order the SnackSurprise box you agree to pay the then-current applicable Service fee listed on the site. We will automatically bill your credit/debit card submitted in ordering the service on the date the service is activated, and each 4th day of the month after that until you cancel your service. You hereby authorise us to bill your credit/debit card as described above.

SHIPPING AND RISK OF LOSS

Except if generally outlined at the time of your purchase, shipping and handling expenses are incorporated with your order. Shipping dates, as well as delivery times, are just estimated. UK orders are delivered for free and are estimated to arrive within 2-3 working days after being shipped. International orders are not free and delivery times can vary – delivery time and price for international shipping can be calculated upon checkout. We will try to ship your first box within a week of your order and all boxes after this will be shipped on the 17th day of the month, unless stated otherwise.

For misfortune/harm claims, you should notify SnackSurprise within 14 days after your order arriving, on the off chance that you accept all or some portion of your order is absent or harmed. Substitution of Items and credits to your account for a delivered product guaranteed as not got are liable to our examination, which may incorporate postal administration notice. We will alter your account at our carefulness. Rehashed cases of the undelivered product may bring about the cancellation of your participation.

REFUND POLICY

Customers that have a renewing subscription may request cancellation of their subscription renewal approximately 1-2 working days before the 4th of the month, through their account setting or emailing customer care. Any subscription renewal cancellation thereafter cannot be processed, because the customer’s account will have been charged at that time. In rare cases refunds maybe processed but at a small fee.

By default, we offer no refunds because the goods shipped are perishable. However, we may grant refunds on a case to case basis. If a customer is approved for a refund, the credit will be automatically applied to the credit/ debit card on file or original method of payment with 5-10 business days. Customer may contact us for refund requests.

TERMINATION OF USE

You concur that we may, at our sole tact, suspend or end your access to all or part of our site and Assets with or without notice and under any conditions, including, without impediment, rupture of this User Agreement. Any speculated unlawful, false or injurious movement might be the reason for ending your relationship and might be alluded to proper law enforcement authorities. Upon suspension or termination, your entitlement to utilise the Assets we give will quickly stop, and we maintain whatever authority is needed to expel or erase any data that you may have on record with us, including any account or login data.

PROMOTIONAL CODES AND DISCOUNTS
  • Promotion Codes must be redeemed on the website.
  • You should be 18 years of age or over to redeem a promotion code.
  • Just one (1) promotion code might be redeemable per member account/per family unit/per advancement.
  • Promotion codes are redeemable on the selected product only.
  • Promo codes for subscriptions are valid on the first delivery only.
  • Promotion codes for memberships are substantial on the principal conveyance as it were.
  • Promotion codes can’t be utilised in connection with different limits, coupons, advancements, shipping specials or other promotion codes.
  • Promotion codes must be entered at check out so as to be connected to your order. Promotion codes can not be connected after the request is submitted.
  • Promotion codes can’t be connected to recently set orders.
  • Advancements have no money esteem.
  • Regardless of whether a code is acknowledged at look at, all requests are evaluated by the SnackSurprise Customer Support team preceding satisfaction. On the off chance that requests are esteemed infringing upon any of these Terms and Conditions, they will be balanced accordingly.
RISK OF LOSS DURING SHIPMENT

All items purchased from SnackSurprise.com/uk are made pursuant to a shipment contract. The danger of misfortune for such things is passed to you upon our conveyance to the transporter. SnackSurprise is not to be held responsible for any lost, stolen, melted, damaged, or destroyed items that may occur during the shipping process.

MEMBERSHIP CANCELLATIONS

Subscribers may terminate their enrolment whenever. To terminate a functioning subscription, visit the “My Account” page. From that point, Customers can deal with their present order, payment data, subscriptions, and delivery address. Subscribers can also contact us via our email address to terminate their subscription.

CANCELLATION FEES

If you would no longer like to receive SnackSurprise and your membership is currently active, you are exclusively in charge of terminating your membership before it restores. If your membership restores, and you demand a discount for the preparing restoration, the accompanying fee(s) will be deducted from the absolute refunded sum dependent on your present charging plan (you have 14 days after membership restoration to request this):

Every 3 Months – £6.00
Every 6 Months – £12.00
Every 12 Months – £18.00

All deals are conclusive. Refunds are prepared on a case by case premise at the sole prudence of SnackSurprise.

ALLERGIES

A portion of our snacks may contain allergens, for example, yet not restricted to peanuts, almonds, cashews, pecans, different natural products, gluten, lactose, eggs, shellfish, soy, wheat, and so on. On the off chance that you are uncertain if a specific snack has an allergen in its fixings, don’t eat it!

LINKS TO THIRD-PARTY WEBSITES

This site may contain links to third-party Sites that are given to you as comfort. Any third-party Site got to from our site is independent of SnackSurprise, and we have no power over the content of such Sites. We are not in charge of the content of any linked site or any misfortune or harm brought about regarding your utilisation of such links or dealings with the services of such third-party Sites.

COPYRIGHTS/TRADEMARKS

All content and materials accessible on www.snacksurprise.com/uk, including yet not constrained to content, illustrations, site name, code, pictures and logos are the licensed innovation of www.snacksurprise.com/uk and are ensured by appropriate copyright and trademark law. Any improper use, including however not restricted to the generation, conveyance, show or transmission of any substance on this site is carefully denied except if explicitly approved by www.snacksurprise.com/uk.

INDEMNIFICATION

AS A STATE OF THE UTILISATION OF THE SITE, YOU CONSENT TO GUARD, REIMBURSE, AND HOLD INNOCUOUS SNACKSURPRISE AND ITS INDIVIDUAL REPRESENTATIVES, EXECUTIVES, OFFICIALS, SPECIALISTS, MERCHANTS, AND PROVIDERS FROM AND AGAINST ANY LIABILITIES, MISFORTUNES, EXAMINATIONS, REQUEST, CLAIMS, SUITS, HARMS, EXPENSES, AND COSTS (COUNTING, WITHOUT RESTRICTION, SENSIBLE LAWYERS’ CHARGES AND COSTS) (EACH, A “CASE”) EMERGING OUT OF OR GENERALLY IDENTIFYING WITH YOUR UTILIZATION OF THE SITE, INCLUDING WITHOUT IMPEDIMENT ANY USERS CONTENT PUT TOGETHER BY YOU AND CASES ASSERTING ACTUALITIES THAT IF GENUINE WOULD ESTABLISH A RUPTURE BY YOU OF THESE TERMS AND CONDITIONS.

LIMITED LIABILITY

SNACKSURPRISE WILL NOT BE SUBJECT FOR ANY EXCEPTIONAL OR CONSIDERABLE HARMS THAT ARISE FROM THE UTILISATION OF, OR THE FAILURE TO UTILISE, THE MATERIALS ON THIS SITE OR THE EXHIBITION OF THE ITEMS, REGARDLESS OF WHETHER SNACKSURPRISE HAS BEEN INFORMED CONCERNING THE LIKELIHOOD OF SUCH HARMS. NECESSARY LAW MAY NOT PERMIT THE RESTRICTION OF THE PROHIBITION OF RISK OR COINCIDENTAL OR IMPORTANT HARMS, SO THE ABOVE CONFINEMENT OR REJECTION MAY NOT CONCERN YOU.

DISCLAIMER OF WARRANTY

WE CAN’T DEMONSTRATE ANY CONFIRMATIONS, GUARANTEES, OR ASSURANCES WITH RESPECT TO ALLERGIES. BY NO MEANS WILL WE BE OBLIGATED FOR ANY MISFORTUNE OR HARM BROUGHT ABOUT BY YOUR UTILISATION OF THE PRODUCTS OR YOUR DEPENDENCE ON THE DATA IN ANY CONTENT ON THIS SITE.

USING THIS SERVICE IS AT YOUR RISK. THE SERVICE IS GIVEN ON AN “AS SEEMS TO BE” AND “AS ACCESSIBLE” PREMISE. THE SERVICE IS GIVEN WITHOUT ASSURANCES OF ANY KIND, PAYING LITTLE HEED TO WHETHER EXPRESS OR INDUCED, INCLUDING, HOWEVER NOT RESTRICTED TO, SUGGESTED GUARANTEES OF MERCHANTABILITY, QUALIFICATION FOR A REASON, NON-ENCROACHMENT OR COURSE OF EXECUTION.

SNACKSURPRISE, LLC ITS SUBSIDIARIES, AFFILIATES, AND ITS LICENSORS DON’T WARRANT THAT A) THE SERVICE WILL WORK CONTINUOUS, SECURE OR ACCESSIBLE AT EVERY TIME OR AREA; B) ANY BLUNDERS OR IMPERFECTIONS WILL BE RECTIFIED; C) THE SERVICE IS FREE OF VIRUSES OR OTHER DESTRUCTIVE SEGMENTS; OR D) THE CONSEQUENCES OF UTILISING THE SERVICE WILL MEET YOUR PREREQUISITES.

SEVERABILITY

On the off chance that any piece of these Terms and Conditions is held to be unlawful, void, or unenforceable, that part will be regarded severable and will not influence the legitimacy and enforceability of the rest of the arrangements. SnackSuprise.com maintains whatever authority is needed to make changes to these terms and conditions whenever without notice.

CHANGE TO THIS TERMS AND CONDITIONS

We have the right, at our sole prudence, to adjust or modify these Terms any time. In the event that an update is material, we will give at least 30 days’ notice before any new terms taking effect. What comprises a material change will be resolved at our sole attentiveness.

By continuing to get to or use our service after any adjustments become reasonable, you agree to be bound by the rethought terms. In case you don’t agree to the new terms, you are never again affirmed to use the service.

ADDITIONAL INFORMATION

For further questioning about these Terms and Conditions, please contact us.

Copyright © 2019, SnackSurprise, Inc. All Rights Reserved.